Frequently Asked Questions

What should I do immediately after my beloved pet passes away?

The first step is to place your pet in a cool location and contact Furry Friend Funerals as soon as possible. We offer compassionate in-home gentle pet retrieval and can also coordinate with your veterinarian if your pet passed away at a clinic. Our team will guide you through every step of the cremation process with care and respect.

How does private pet cremation work?

With private pet cremation, your beloved companion is cremated individually. Once the cremation is complete, your beloved pet’s ashes are carefully returned to you in a beautiful urn. This option allows families to receive only their pet’s cremated remains.

How long does pet cremation take?

Most private pet cremations are completed within 1 to 3 weeks. We understand this is a difficult time, and we work to return your pet’s ashes as quickly as possible while maintaining the highest standards of care and accuracy.

Do you offer in-home pet pickup?

Yes. Furry Friend Funerals offers compassionate in-home pickup. We treat every family and every pet with love, dignity and respect during this difficult time.

Can you pick up my pet from my veterinarian?

Absolutely. If your pet passes away at a veterinary hospital or emergency clinic, we can coordinate directly with the staff to arrange transportation to our crematory, making the process easier for you.

How much does pet cremation cost?

The cost of pet cremation depends on your beloved pet’s size and the type of cremation service you choose. We offer affordable options for both private and communal cremation. Please contact us for transparent pricing with no hidden fees.

What is the difference between private and communal pet cremation?

Private cremation means your pet is cremated individually and their ashes are returned to your family. Communal cremation means multiple pets are cremated together, and ashes are not returned home. We are happy to explain each option to help you make the decision that is right for your family.

What pets do you cremate?

We provide cremation services for dogs, cats, rabbits, birds, reptiles, guinea pigs, ferrets, hamsters, and many other beloved companion animals. If you have questions about a specific pet, please contact us.

How are my pet’s ashes returned?

Your beloved pet’s ashes are carefully placed in a beautiful urn. We also offer a variety of memorial products, including engraved urns, jewelry, paw prints, and remembrance keepsakes.

Can I choose a custom urn?

Yes. We offer a wide selection of beautiful upgraded urn options, memorial jewelry, keepsakes, and personalized memorial products to honor your beloved pet’s life.

Do you offer same-day pickup?

Yes! Depending on your location and scheduling availability, we can often provide same-day transportation in 1-2 hours. Please call us as soon as possible so we can discuss your needs.

Why choose Furry Friend Funerals?

Families choose Furry Friend Funurals because we understand that pets are family. We are committed to providing compassionate care, respectful handling, transparent communication, and an abundance of personalized memorial options while treating every pet with the dignity they deserve. 

Can I make arrangements before my pet passes away?

Yes. We offer 10% off for pre-arrangements. Many families choose to plan ahead so they understand their options before an emergency occurs. Pre-planning can reduce stress and allow you to make thoughtful decisions during a difficult time.

Are you available on weekends and holidays?

Yes. We understand that the loss of a beloved pet can happen at any time. Our team is available 24/7 to assist families every day of the year, including weekends and holidays.

Arizona:

Still have questions? Contact Furry Friend Funerals today. We proudly provide compassionate pet cremation, in-home pet pickup, and memorial services throughout Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Glendale, Peoria, Surprise, Tempe, Avondale, Goodyear, Buckeye, Queen Creek, Paradise Valley, Cave Creek, Carefree, Fountain Hills, Apache Junction, and surrounding Arizona communities.

Las Vegas:

Still have questions? Contact Furry Friend Funerals today. We proudly provide compassionate pet cremation, in-home pet pickup, and memorial services throughout Las Vegas, Henderson, North Las Vegas, Summerlin, Summerlin South, Enterprise, Spring Valley, Paradise, Green Valley, Centennial Hills, Mountains Edge, Boulder City, and surrounding Southern Nevada communities.

Southern California:

Still have questions? Contact Furry Friend Funerals today. We proudly provide compassionate pet cremation, in-home pet pickup, and memorial services throughout Los Angeles, Long Beach, Pasadena, Glendale, Burbank, Anaheim, Irvine, Huntington Beach, Newport Beach, Riverside, Corona, Temecula, Murrieta, Ontario, Rancho Cucamonga, San Diego, Chula Vista, Oceanside, Carlsbad, Escondido, and surrounding Southern California communities.