What to Expect
When you experience a loss, sometimes the decisions you make can feel overwhelming.
Our team of Specialists is available 24/7 to ease the burden for you.
Once you reach out to schedule a service, a Gentle Retrieval Specialist will be assigned to your family. They will contact you directly to confirm your details and needs.
After safely transporting your beloved pet to our facility and assigning an individual identification tag, the process takes approximately 7-14 business days.
That may feel like an eternity when you just want your baby to be back home with you, but our team never wants to rush.
We treat every single pet that comes through our doors as if they were our own. That means taking the extra time to ensure memorial keepsakes are up to our high standards.
When you choose our standard package, that includes complementary in-home retrieval, a private cremation, a clay pawprint, a fur or feather clipping, and a wooden urn.
We offer additional keepsakes and upgrades, when you need additional ways to honor your loved one.
Our team will always strive to hand-deliver your loved one back home to you as soon as possible.